Data Retention Policy

Active account data

Dog Meetup keeps account data while an account is active so the service can provide login, dog profiles, park matching, messaging, meetups, reports, blocks, support, export, and deletion features.

Deletion and retention periods

• Valid account or selected-data deletion requests are normally actioned within 30 days.
• Deletion request records and minimal audit logs may be kept for up to 24 months.
• Policy acceptance records are kept while the account is active and may be retained after deletion where needed to show consent, legal compliance, or dispute handling.
• Audit logs use hashed network identifiers where possible and record only the action, timestamp, actor type, target record, and limited non-sensitive details.
• Security logs and encrypted backups are rotated or deleted within 90 days where technically practical.
• Reports, moderation records, safety incidents, fraud records, and legal records may be kept as long as needed for user protection, legal compliance, or dispute handling.

Anonymous data

Anonymous or aggregated information that no longer identifies a person may be kept to understand service coverage, safety, reliability, and operational needs.